Privacy Policy — SafeCert

1. Information We Collect

1.1 Information You Provide

• Account details (name, email, organization)
• Product data, certificates, and documents you upload
• Support requests or communications

1.2 Automatically Collected Information

• IP address
• Browser type and device information
• Usage activity on the platform
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Provide and maintain the SafeCert platform
• Validate, secure, and store uploaded documentation
• Generate verification QR codes
• Improve platform performance and security
• Communicate updates or support information

3. Storage & Security

Uploaded files are secured using cryptographic hashing (BlockForest ledger). We employ encryption in transit (HTTPS) and encryption at rest. Access to stored data is limited to authorized personnel only.

4. Data Sharing

We may share data only when:

• Required by law
• Necessary to detect or prevent fraud
• You explicitly authorize sharing through integrations or APIs

5. Cookies & Tracking

We use cookies for:

• Login authentication
• Website functionality
• Usage analytics

You may disable cookies, but some features may not work properly.

6. Your Rights

You may request:

• Access to your data
• Correction or deletion
• Restriction of processing
• Export of your data

Requests can be sent to contact@safecert.cloud.

7. Data Retention

We retain uploaded data for as long as your organization uses SafeCert services unless otherwise requested or required by law.

8. Third-Party Services

We may use third-party integrations (e.g., hosting, analytics). These providers comply with industry-standard security practices.

9. Updates to This Policy

We may update this Privacy Policy at any time. The latest version will always be available on our website.

10. Contact Us

For questions or requests, email contact@safecert.cloud.